Business Enablement

Make sure your teams are trained, equipped and ready to service your clients while your organization continuously learns and improves.

 

We offer a range of services to empower companies to increase productivity, optimize operations, and support strategic growth. Our Business Enablement framework focuses on preparing teams with the tools, insights, and resources necessary for success, especially in fast-evolving, client-focused environments.

Investing in Business Enablement yields measurable ROI by boosting productivity, increasing revenue and aligning cross-functional teams. Companies implementing enablement strategies have reported a 15.3% increase in forecasted deal win rates and a 67% improvement in deal closure rates when sales and marketing teams collaborate effectively​

Streamlined processes also save significant time, with sales reps reclaiming an average of 440 hours annually by having better-aligned resources. Furthermore, accelerated onboarding through enablement reduces new-hire ramp-up time by 44%, allowing team members to deliver results faster, thereby supporting company growth even in budget-constrained environments​

Summary

Our Business Enablement framework positions SMEs and internal teams to adapt quickly and perform at high standards in client-centered roles. From empowering professionals to capture and manage critical knowledge to operational improvements and IT service support, Business Enablement transforms knowledge and operational efficiency into competitive advantages. These services enable a proactive, responsive, and resilient workforce, positioning companies for sustainable growth and a strong market presence.

Business Enablement Services

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Operational Improvement (OI)

By analyzing and optimizing workflows, identifying bottlenecks, and recommending best practices, OI services continuously improve business performance.

Project On-/Off-boarding Leading Practices

Project onboarding and offboarding services streamline transitions for new and departing SMEs on client projects.

Field Readiness

This service helps subject matter experts (SMEs) transition from traditional employee roles to project-based roles where they function as dynamic consultants supporting clients.

Practice Development

This ensures SMEs are equipped with a deep understanding of industry trends, client priorities, and the skills necessary to excel.

Knowledge Acquisition

This service focuses on debriefing SMEs to distill key insights, lessons learned, and innovative practices from their experiences.

Knowledge Management

Ensures insights are organized and curated into reusable knowledge assets that are easily accessible, providing dependable collateral and accelerators for future sales, marketing, and delivery efforts.

IT Service Management (ITSM)

Helps align IT services with business needs across the business, minimizes downtime, and provides structured support channels, enabling the business to operate smoothly and maintain high service levels.

Feedback from past and present collaborators

"David has the unique ability to blend business focus, customer understanding and technology into a set of business solutions that are creative and effective. More importantly, he's able to engage with business teams as a true partner bringing technology solution to bear for the betterment of the business and their customers."
"David is an invaluable resource. He has an excellent ability to articulate, in plain English, complex technical strategies and tactics."
"David is one of the most collaborative individuals it has been my pleasure to work with in 25 years. No ego just team work. He is hard working as well as having the ability to work smart. In addition, I've seen how he manages staff both directly as well as those matrixed and he does quite effectively. I look forward to working with David some time in the future."